Cancellation Policy

We understand travel plans change. This page explains how cancellations and rescheduling are handled for bookings made with Yogi Tours & Travels.

Before a Booking Is Confirmed

Enquiries and quotations are not chargeable — you can withdraw an enquiry at any point before confirming a booking with no cost.

After a Booking Is Confirmed

Once a booking is confirmed, cancellation terms depend on how close to the travel date the cancellation is made:

• Early cancellation (well ahead of the travel date): minimal to no cancellation charge.
• Late cancellation (close to the travel date): a partial charge may apply to cover driver and vehicle allocation already committed.
• No-show or same-day cancellation: a higher charge may apply, particularly for outstation, Tempo Traveller, mini bus and tourist bus bookings where a vehicle has been reserved exclusively for you.

Exact cancellation charges and notice windows are confirmed at the time of booking and stated clearly in your quotation — please ask us if anything is unclear before confirming.

Rescheduling

We're generally able to reschedule a confirmed booking to a new date free of charge, subject to vehicle availability, if you let us know with reasonable notice.

Refunds

Where an advance payment has been made and a cancellation charge applies, the balance is refunded to the original payment method within a reasonable timeframe.

Our Cancellations

In the rare event we need to cancel a confirmed booking (e.g. vehicle breakdown with no substitute available), we will inform you as early as possible and refund any advance paid in full.